Collection of your personal information
When you purchase a product from us, you have the option of creating an account with us so that future transactions are quicker and easier. To create this account, we save your name, mailing address, phone number and email address (no credit card data is ever saved). Without your consent, this information will never be sold, given, rented or traded to others for purposes other than order fulfillment and Food Forest newsletter mailouts.
We also collect your name and email address when you sign up for our newsletter. It will only every be used to send you updates on our latest products, news and upcoming events.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. The Food Forest takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Updating your personal information
You can update your personal account information at any time by clicking on the 'Login' button at the top of the screen.
Please let us know if you would like us to remove your details at any time by emailing us or ringing us on (08) 8522 6450.
A cookie is a small file created by a website to store information on a personal computer which it can later retrieve.
Secure Socket Layer protect online order information
We accept online payments by visa. We use Secure Sockets Layer (SSL) encryption for transaction submission to the gateway. This is as simple as sending an HTTP POST to the SSL-secured PayLink URL of the payment gateway, letting the customers key in and process their credit card information, then simply presenting the customer with a receipt or failure message based on the transaction callback result.
Security of credit card information
We do not store any credit card numbers for any Payment made through this web site. The real time eCommerce system allows us to accept a card number, process it, and record only the details of the transaction (success or failure, amount), never the card number. If you at any time believe that your credit card number or transaction has been compromised in any way, please notify us immediately.
Links to other sites
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.
From time to time we may modify or change this policy at any time with or without notice. We encourage you to refer to this policy periodically for any changes made.
Accessing your personal information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. The Food Forest reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.